Personnel deployed on Conflict Prevention and Peace Building operations need to be equipped with the skills and knowledge to perform successfully from the start of their mission or operation. The GAP project has consulted experts in the field and reviewed documentation and identified gaps in training for the soft skills needed to perform successfully in EU missions. Based on all this analysis a multiple player online game, is currently under development in the GAP consortium. The Helsinki workshop is one of many building blocks needed, in order to make this game a success. The entire afternoon spent analyzing the scenarios and competences needed in complex crisis management situations. Everyone involved were clearly satisfied with their input and also, with the final outcome of the workshop.